Delivery Information

Delivery Information

We will do everything we can to make sure you flowers are successfully delivered as requested by you. Our job is made much easier when the following details are correct:

Delivery is Guaranteed for all Dublin addresses.

For Nationwide deliveries, we will also be delivering on Sunday, however there is a very small chance in some rural areas that your flowers will be delivered on Saturday, not Sunday.

Some florists will not be open on Sunday and it will therefore be necessary to deliver on Saturday.

We prefer to tell you exactly as it is, although 99% of orders will be delivered as requested, there will be some that will be delivered on Saturday.

We will do our best to inform you if we cannot deliver on Sunday.

Please state if you wish to collect your order.

A pick-up date and time should be stated on the Order Message Box. We will verify via email or Text.

Delivery Charge on Dublin Orders  €9.95

Delivery Charge Ireland can be up  to €15.00

Delivery Charge UK, Europe and Rest of World  can be up  to €15.00

Recipients Phone Number
Please provide us with a phone number for the recipient (preferably a mobile). Without this all bets are off. We will do our best but we cannot guarantee delivery.

Delivery Address
Please make sure the delivery address you provide is correct. If it is a house which is hard to find, please provide additional details in the “Additional Comments” field.

Delivery Times
We cannot guarantee specific delivery times; however, you do have the option of selecting AM or PM delivery. We will do our very best to honour this.  Please let us know if someone is leaving work early, or if they won’t be home until late etc.

 

Additional Information
In the shopping cart you will find a place for Additional Information field. This field is they so that you can help us help you. The more information you provide us about the location of the intended delivery address, the easier it is for us to get things right.


Nobody Home Policy
Our drivers tend to be logical people. They will do what makes sense depending on the situation they are face with if nobody is home. But generally speaking, this is what tends to happen:

1. We will call the recipient (unless we are asked not too) and make arrangements with them.
2. The next step we will take is to leave it with a neighbour and leave a Heaven Scent (Portmarnock Florist) card in the door saying "Flowers left at number X"
3. If all else fails we will bring it back to base and await further instructions from you, the sender.

Hospital Deliveries
Please note that some hospitals, and some wards within other hospitals cannot accept flower deliveries. Please do your best to find out about your hospital before placing your order.

Funeral Flower Deliveries
Funeral Flowers are guaranteed. Please provide as much information as is possible in the Additional Comments field. We will look after the rest.


DELIVERY OPTIONS:
 
Same Day Delivery
This service is carried out by Heaven Scent (Portmarnock Florist) where possible, or by our handpicked network of local florists around the world, where the address falls outside of our own delivery areas.

Next Day Delivery
Next day delivery is completed centrally from one of our central hubs around the world. This ensures that we can provide a top notch product delivered directly by Heaven Scent (Portmarnock Florist) to you recipient.
Morning / Afternoon Flower Delivery
For certain areas, we can deliver in the morning or the afternoon. This is subject to an additional fee.

Public / Bank Holiday Flower Delivery
Unfortunately we are closed on public holidays but only in the country where the public holiday effects. Click here for a list of these days for the different countries.

We are closed on Sundays.

 
International Flower Delivery

We deliver to over 127 countries around the world.
 

Store Location
Click Here for Directions

Portmarnock Shopping Center Strand Road Portmarnock Co. Dublin Ireland



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